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Find answers to common questions about our sheets, shipping, returns, and care.
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, return it in its original packaging for a full refund or exchange. Items must be unused and in their original condition.
Yes! We offer free 3-day delivery on all orders over $50. Standard shipping is available for orders under $50 at a flat rate of $5.99.
Most orders ship within 1-2 business days. Standard delivery takes 5-7 business days. Express 2-3 day shipping is available at checkout. Orders over $50 qualify for free 3-day delivery.
Once your order ships, you'll receive an email with tracking information. You can also log into your account to view order status and tracking details.
Absolutely! Start an exchange through your account within 30 days of delivery. We'll send your new item as soon as we receive the return. If there's a price difference, you'll be charged or refunded accordingly.
Contact us within 48 hours of delivery with photos of the damage. We'll arrange a free replacement or full refund — no need to return the damaged item.